Products

Do you sell parts for portable or engine-driven compressors?

We specialize in industrial electric-driven and stationary air compressors, typically 25 horsepower and above. As a result, we have limited access to parts for portable or engine-driven compressors.

What brands do you provide parts for?

We supply parts for major industrial air compressor brands, including: Atlas Copco, Champion, Compair, Curtis, Gardner Denver, Ingersoll-Rand, Joy, Kaeser, Leroi, Quincy, Sullair, Sullivan-Palatek, Worthington, and many more. If you're looking for a brand not listed, please contact us at parts@compressorpartsexpress.com.

Can you provide compressor parts not found on your website?

Yes! If you're looking for something not listed on our site, feel free to email us at parts@compressorpartsexpress.com.

Can I submit a Request for Quote (RFQ)?

Yes, please email us your RFQ to parts@compressorpartsexpress.com.

What do I do if I have specific questions about a product?

We aim to provide detailed information on each product page. If you need further clarification, contact us at parts@compressorpartsexpress.com.

What is your warranty?

We offer a one-year warranty from the shipping date on all maintenance and repair parts.

What is your return policy?

Please refer to our Return Policy within our Terms and Conditions for full details.

Shipping

What shipping options are available?

We offer the following shipping options: Prepaid & Add (PPD&A) and collect shipping with UPS and FedEx for items under 75lbs. For items over 75lbs, shipping will be prepaid & add (best way) or freight collect with the customer's preferred LTL freight carrier. Please note that COD shipping is not available.

What is your shipping policy?

Orders placed before 3:00 PM CST for in-stock items under 75lbs will ship the same day. Orders over 75lbs will ship the next day. Shipping for non-stock items will depend on the manufacturer’s lead time. You'll receive a scheduled ship date in your order confirmation email. For specific lead time questions, contact parts@compressorpartsexpress.com.

How are freight charges determined?

Freight charges for prepaid & add orders are based on the carrier's published rate and will be included on your invoice. For freight collect orders, the charges will be billed directly to the receiver by the freight carrier.

Where are your products shipped from?

All products ship from our warehouse in southeastern Wisconsin, United States.

Do you ship internationally?

Yes, we ship internationally. For orders under 55lbs, we recommend using UPS Worldwide or FedEx freight collect. For orders over 55lbs, please arrange shipping with your own freight broker. All international orders are subject to a $50 export fee (Canada excluded). International orders will be billed on a prepay basis. For questions, contact international@compressorpartsexpress.com.

Payment

What payment options are available?

We accept Visa, Mastercard, and American Express for online orders. Customers pre-approved for Net 30 terms can order using a purchase order (PO) number. To apply for Net 30 terms, complete the credit application form here or contact orders@compressorpartsexpress.com. Please allow 2-3 days for approval.

What payment options are available for international customers?

International customers can pay by credit card, check, or ACH/wire transfer. Checks should be mailed to: Compressor Parts Express, PO Box 492, Muskego, WI 53150-0492, United States. For bank transfer details, contact international@compressorpartsexpress.com.

How can I receive a copy of my invoice?

Invoices are emailed upon order confirmation. If you need a copy resent, please contact orders@compressorpartsexpress.com.

Where do I remit payment for Net 30 invoices?

Payments for Net 30 invoices can be made by check, credit card, or ACH/wire transfer. Checks should be mailed to: Compressor Parts Express, PO Box 492, Muskego, WI 53150-0492, United States. For credit card or bank transfer details, contact orders@compressorpartsexpress.com.

My Account

How do I create an account?

It's easy, click here to create your free account.

Can I save products to my account for later purchase?

Yes, you can save products to your account and purchase them at a later time.

How do I reset my password?

You can reset your password here.

Orders

Do you offer special pricing or additional discounts?

We strive to provide the best possible prices for our customers. For additional discounts or special pricing, contact orders@compressorpartsexpress.com.

Do you offer quantity discounts?

Yes, we offer discounts for large orders. Please contact orders@compressorpartsexpress.com for more information.

Is there a minimum order amount?

No, there is no minimum order amount.

How can I place an order?

Orders can be placed directly through our online store. Alternatively, you can submit an order request here or email it to orders@compressorpartsexpress.com.

Can I submit a purchase order (PO) number?

Yes, you can reference a PO number when placing an order online. Alternatively, submit your PO here.

How can I check the status of my order?

The scheduled ship date is included in your order confirmation email. For up-to-date order status, contact orders@compressorpartsexpress.com.

Contact Us

How do I contact customer service?

Email: help@compressorpartsexpress.com Phone: 800-789-5836

Do you have a retail showroom?

We operate from our office and warehouse facility, and do not have a retail showroom open to the public.